Privacy Policy

Introduction

Welcome to the Africa Medical Supplies Platform (“AMSP,” “we,” “us,” or “our“). We are dedicated to safeguarding your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.amsp.africa or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Register an account
• Place an order
• Subscribe to newsletters
• Contact customer support

This information may include:

• Name
• Email address
• Postal address
• Telephone number
• Payment information (e.g., credit card details)

Non-Personal Information

We may automatically collect non-personal information such as:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our site

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Order Processing: To process and fulfill your orders.
• Customer Support: To respond to your inquiries and provide support.
• Personalization: To tailor content and recommendations.
• Marketing Communications: To send you promotional materials (with your consent).
• Analytics: To monitor usage and improve our Platform.
• Legal Compliance: To comply with legal obligations and protect our rights.

Disclosure of Your Information

Third-Party Service Providers

We may share your information with trusted third parties who assist us in operating our Platform, such as:

• Payment processors
• Shipping and logistics partners
• Marketing and advertising agencies
• Data analytics providers

Legal Obligations

We may disclose your information:

• To comply with legal processes or governmental requests.
• To enforce our terms and conditions.
• To protect the rights, property, or safety of AMSP, our customers, or others.

Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the successor organization.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of internet transmission or electronic storage is entirely secure.

Your Rights and Choices

Access and Correction

You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.

Opt-Out Options

• Email Communications: You can unsubscribe from promotional emails by following the instructions in the email.
• Cookies: You can disable cookies through your browser settings.

Data Deletion

You may request the deletion of your personal information by contacting us. We will comply unless we are legally required to retain certain data.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data during such transfers.

Children’s Privacy

Our Platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take steps to delete it.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting the revised Policy. The “Effective Date” at the top will indicate when the latest changes were made.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: admin@amsp.africa

Legal Bases for Processing

For residents of the European Economic Area (EEA), we process your personal information based on:

• Consent: You have given clear consent for us to process your personal data.
• Contract: Processing is necessary for a contract with you.
• Legal Obligation: Compliance with a legal obligation.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests.

 Consent

By using our Platform, you consent to the collection and use of your information as outlined in this Privacy Policy.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

Dispute Resolution

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve any complaints and disputes.