AMSP Procurement Process Completion Survey | Africa Medical Supplies Platforms

First Name

Last Name

Organisation

Order Number

How would you rate the overall procurement process on the AMSP platform?

Excellent

Good

Fair

Poor

How easy was it to navigate the AMSP platform and place your order?

How satisfied are you with the support provided by AMSP’s customer service team?

How would you rate the timeliness of the order delivery?

Very timely

On time

Slightly delayed

Significantly delayed

How satisfied are you with the quality and condition of the products received?

Did the documentation (such as invoices, delivery notes, etc.) meet your needs?

Yes, everything was clear and complete

Mostly, but some documents were unclear

No, the documentation needs improvement

How likely will you recommend AMSP’s services to other organizations or countries?

What aspects of the AMSP procurement process need improvement?

Platform navigation

Customer support

Order tracking

Delivery timeliness

Product quality

Other (please specify)Other (please specify)

Additional comments or suggestions

(Please share any specific feedback you have to help us improve your experience.)